Data Deletion Request
Last updated: June 2026
At GreenChit, you have the right to request deletion of your personal data at any time. This page explains what data we hold, what gets deleted, and how to submit a request.
What data we store about you
- Your name and phone number
- Your flat and building association
- Maintenance payment records linked to your flat
- Complaints you have raised
- Your login tokens and session history
What happens when you request deletion
- Your account and personal profile will be permanently deleted
- Your login access will be revoked immediately
- Your name will be removed from all resident records
- Complaints and activity logs associated with your account will be anonymised
- Financial records (maintenance payments) may be retained in anonymised form for the building's accounting purposes, as required by law
Deletion is completed within 30 days of a verified request.
How to request deletion
You can request account deletion by any of the following methods:
Send us a message on WhatsApp with your registered phone number and request "Account Deletion".
Message on WhatsAppSend an email from your registered contact with subject "Account Deletion Request" and include your registered phone number.
Send Email RequestWhat to expect after your request
We verify your identity using your registered phone number — within 2 business days
We send you a confirmation that deletion has been initiated
Your account and personal data are permanently deleted — within 30 days